• Physical Therapy

    My doctor has ordered physical therapy to evaluate & treat due to low back pain. Order says frequency 3x’s. Duration says for 6wk. Is this covered? What will my out of pocket cost be? Is it a one time charge...
    Aka9194952694
    last modified by Aka9194952694
  • Options For Immediate Care

    EMERGENCIES: If you or a family member experiences a life-threatening illness or injury, always call 911 or go to the nearest emergency room (ER). Whether you're at home or on the road, your plan pays in-network ...
    humanaadmin3
    last modified by communitymanager
  • Doctor on Demand - See a doctor from the comfort of your home

    Feeling under the weather? See a doctor from the comfort of home   If you or a covered family member is not feeling well and do not require emergency care, consider using Doctor On Demand. In minutes, you can vi...
    communitymanager
    last modified by communitymanager
  • Dentist

    How do I find an in network dentist? I'm struggling to make sense of my families benefits online.
    aka1181126720
    last modified by aka1181126720
  • Are anti-snoring devices covered?

    Specifically mouth guards to stop snoring.
    aka30516646371
    last modified by aka30516646371
  • Breast Pumps

    Which breast pumps are covered by my insurance policy?
    aka131194211499
    last modified by aka131194211499
  • Using your health insurance

    Using a health insurance plan To get the most from any health plan, you need to know how to use it. The information below explains the basics of using a health plan. You can also find meanings to common healthcare ter...
    humanaadmin3
    last modified by communitymanager
  • Urgent Care Benefits

    Immediate Medical Care Without an Appointment Emergency room (ER) visits are rarely planned or inexpensive. For immediate treatment, consider urgent care to save on healthcare costs. Studies show that an ER may cost s...
    humanaadmin3
    last modified by communitymanager
  • Knowing Your Symptoms and Place of Treatment

    Making a visit to the emergency room can be an expensive ordeal. Make sure you know what symptoms qualify you to visit a doctor, urgent care center, or the ER.   It’s important to know the most effective wa...
    humanaadmin3
    last modified by humanaadmin3
  • Where can I find a list of tiers for progressive lenses and anti-reflective coatings?

    Where can I find a list of tiers for progressive lenses and anti-reflective coatings?
    communitymanager
    last modified by communitymanager
  • Health Maintenance 101

    Climbing mountains. Digging trenches. Swimming rivers, even oceans, or soaring through the air. Our bodies are only human, but sometimes they can seem like superhuman things!   To serve us so well, our bodies wor...
    humanaadmin3
    last modified by communitymanager
  • Weight loss surgery

    My doctor has recommended me for weight loss surgery and I had the initial consultation with the weight loss doctor but they called and told me that my insurance doesn't cover it.  Why does Humana have the questi...
    aka1619437567
    last modified by aka1619437567
  • Where to Go for Care - Know Your Options

    The unexpected happens more than we’d like and when it does, it often makes us realize how unprepared we may be for many things in life. When you have to make an urgent healthcare decision, make sure you are rea...
    humanaadmin3
    last modified by communitymanager
  • does my plan cover braces

    Does my plan cover braces or a portion of braces expense?
    aka231023532486
    last modified by aka231023532486
  • print my ID

    Can you email me a copy of my member ID?
    aka141016223162
    last modified by aka141016223162
  • What providers are in my network?

    What providers are in my network?
    community.manager
    last modified by community.manager
  • I need to check on my Rx?

    I haven't received my Rx?
    aka11410311294
    last modified by aka11410311294
  • What happens if I see an out of network provider?

    When you receive care from a physician in the network, you are responsible for the coinsurance amount and any applicable deductible or co-payment for each visit. However, if you choose to see a doctor outside of the n...
    communitymanager
    last modified by communitymanager
  • Do I need to see my primary and get a referral in order to go to the dermatologist?

    Are referrals needed to go to the dermatologist? 
    Aka19971711410
    last modified by Aka19971711410
  • Maternity Benefits

    I recently became pregnant and am trying to obtain info about coverage for maternity services such as routine OBGYN prenatal office visits, anemia screening, etc. The Affordable Care Act mandated these as essential se...
    aka4211511183
    last modified by aka4211511183