We are here to help!
If you attempted to reach us, we apologize for the longer than normal hold times. Please know our representatives are doing everything they can to ensure timely resolution.
As we value your time, I wanted to share some ways you can get the answers to your questions without having to wait on hold.
Need help with:
Using your Mastercard
Setting your communication preferences
Card not received or lost/stolen
Obtaining your PIN - Personal Identification Number
Request card to be issued to dependent/spouse
Check your account balance
Managing your HSA (Health Savings Account)
HSA Quarterly statements
HSA Investments (If applicable)
HSA Account fees
HRA and FSA Reimbursement
These resources will provide the guidance you need!
For general questions, check out our Humana Support Community. Here, you can review content and post questions for one of our moderators to address.
To find out how to check your balance – see here: How to check your 2018 FSA/HRA/PCA Balance
If you require further assistance, please reach out to us via our Chat With Us service. (Accessible via MyHumana and www.humana.com )
For anything that is not captured above, and requires immediate assistance, then, please feel free to contact us directly at 800-604-6228.