I go on their web site and it tells me they do not know our Employer PCS. also says it does not take our insurance and I am POS?
I apologize if you perhaps had difficulty with the Doctor on Demand set up and thank you for allowing us the opportunity to provide more details.
When you go through the registration process, your employer information is not disclosed or provided. As this is a benefit through your medical plan, you would simply enter your Humana member information. (Member ID and Group Number)
You can download the free DOD app (preferred method) on their smartphone or tablet, or go to doctorondemand.com/humana on your video capable computer or laptop.
Creating an account is free. The DOD mobile application is available through the Google Play or iTunes App store.
More information can be located here:
Doctor on Demand - See a doctor from the comfort of your home
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