I have used Telemedicine since March and have been charged for some visits. Is Humana reimbursing for these visits? What do I need to do to be reimbursed?
Through the end of 2020, Humana is waiving member out-of-pocket costs for telehealth visits (also known as telemedicine) with participating in-network providers, including routine visits for primary and specialty care and behavioral health services. This expanded coverage includes audio-only telephone consultations as well as online visits with your current healthcare providers if they are set up to offer telehealth services.
This waiver also applies to nationwide in-network employer-group telemedicine provider Doctor On Demand®,
You can access the link below and mail a completed claim form to:
HumanaAttn: ClaimsP.O. Box 14601Lexington, KY 40512-4601
Where can I get a claim form?
Thanks for the info, I will try to gather up all of the info from the visits & send it off to claims~ Thanks again~
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