I need someone to figure out why i am unable to view claims and EOB's from my account. I know i have some, but the seach comes up with zero.
I am so sorry for the lack of information being present within the claims detail area.
I emulated your account and received the same message, even though I confirmed that you indeed have claims on file.
For this reason, I have created a ticket to have this investigated further.
I will send you a direct message with your ticket number.
Thank you for making us aware of this error, and allowing me to resolve your issue.
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