When will EOBs be posted? The last EOBs were posted for June 18 through July 10.
Thank you for your inquiry.
As you may know, EOBs are generated as the claims are processed and completed.
However, some plans generate "SmartEOBs", where claims are processed and combined together into the same EOB. These SmartEOBs are generated based on the claims' processing dates and the plan's mailing frequency guideline. It is possible that frequency can occur every 10-26 days.
If you are unable to access an EOB from your MyHumana.com claims page, we would be glad to request one for you. After logging into your account, you can select the "chat with us" option for further assistance.
Claims are typically processed within 30 days of receipt. If there is a delay, it could be that the provider has not yet submitted the claim, or they are still finalizing the billing to your insurance.
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