Additionally, when I attempt to search for a dental provider with my Mbr ID: it claims the number I am using is too long-when I am using the exact number on my card
I apologize for the trouble you encountered.
If you are signed into your MyHumana account, this field is automatically generated for you.
The thread here will offer additional guidance on how to locate a provider.
How do I access Physician Finder or locate a provider?
As far as your member ID, you will want to be sure you are entering it in a 9 digit format, versus the 11 that appears on the card. The last set of 2 numbers are not part of your actual member ID number.
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