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Do you not receive points for the new status anymore? I’m on platinum now and I haven’t received any bucks or anything like I have in the past for Gold Status or Platinum?

Question asked by Aka251013522219 on Jan 2, 2019
Latest reply on Jan 3, 2019 by communitymanager

I logged into my account and it pop up “you’re now on Gold Status” then I looked and I’m in “Platinum” not sure what happened there. But, in the past I have earned bucks for those and I have 7,708 point but, I didn’t receive ANY of those bucks. Will I not receive them or is there’s something going on?