How do I find out who keeps trying to charge things to my account?
This was identified as a known issue where claims were auto-paying.
This has been corrected, however is where you will see the denied transactions.
We apologize for the confusion.
Will the denied claims on my HSA account continue to appear although the claims haven't actually been paid with funds from my HSA account?
Yes, the claims will still appear. With that said, I can tell you that our Spending Account team is researching a solution to have these removed to avoid confusion. We apologize for the inconvenience.
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