Why choose Humana Specialty Pharmacy?

Discussion created by communitymanager Moderator on Feb 12, 2019
  • Award-winning experience. Humana Pharmacy® was ranked highest in customer satisfaction with mail-order pharmacies by J.D. Power in 2018.
  • One-on-one consultations with our pharmacy staff. Our pharmacists are available 24 hours a day, 7 days a week to answer questions about your prescription.
  • Financial assistance. More than 77% of Humana Specialty Pharmacy’s patients successfully receive help finding financial support for their treatment.* 
  • Delivery scheduling. You can schedule when your package arrives at your chosen home or office address. 
  • Refill reminders. Get reminders via phone, email or text when it’s time to refill your prescription.
  • Quality checks and safeguards. Two pharmacists will check your prescriptions for quality and make sure they’re safe to take with your other medications.
  • Safe, secure shipping. We heat-seal your prescription bottles with tamper-resistant foil before shipping and send them in plain packaging so only you know what’s inside. 


*2017 financial assistance amount was determined by the total amount billed to and paid by manufacturer and charitable financial assistance programs for Humana Specialty Pharmacy patients. Financial assistance is based on eligibility needs.


Call us at 1-800-486-2668 (TTY: 771). We’re available Monday – Friday, 8 a.m. – 8 p.m., Eastern time.You can also request a new prescription online.