hello, I have my user name but I cannot remember my password. When I try and reset it I get two questions and it keep saying I'm putting in the wrong answer. What else can I do to access my HSA?
Are you using the HumanaAccess site? www.humanaaccess.com
yes I am. when they ask the two questions, they keep saying I'm giving the wrong answers. I'm not sure as to what I need to do?
Thanks for the confirmation. I will send you a direct message with the password reset information.
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