Why did HumanaAccess start charging a fee in July?
Good afternoon. This certainly can be frustrating encountering a fee that you were unaware of. For that, or perhaps the miss in communication, we apologize.
If you have a health savings account, the following fees will apply to your account effective 1/1/19:
HSA Monthly Investment Fee - $2.50
HSA Quarterly Statement Fee - $1.50 for paper statement / $0 for electronic statement
HSA Returned Item Fee - $15.00 per incident
HSA Close Account Fee - $25.00
You will be charged $1.50 to receive a paper quarterly statement in the mail.
You can avoid this fee by enrolling in electronic statements.
To sign-up for electronic statements:
1. Sign in to your account at www.HumanaAccess.com.
2. From the home page, click on Health Savings Accounts listed in the “Your Accounts” box.
3. Click Statements.
4. Click DELIVERY PERFERENCES.
5. Select Electronic Only.
6. Click SUBMIT.
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