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How can I get my EOB from 2016?

Question asked by aka266143820164 on Oct 18, 2019
Latest reply on Oct 18, 2019 by aka266143820164

I have Texflex through my employer and I use it for medical and dental care throughout the year. For some reason they are now asking for validation on 2 of my dental appointments from 2016. Of course I only keep the information for each year because that is all they require but now they are asking for PY17 which is Sept 2016-Sept 2017. I have 2 appointments one on 11/18/2016 and the other on 12/9/2016 that I have to validate or they will suspend my card and I have prescriptions every month I have to get with that card.