Good afternoon, I apologize if there is any confusion surrounding the BlueStar app and its features.
You can download the BlueStar app from Google Play or the Apple App Store. Once downloaded and opened, you are asked for the following information or to complete the following actions before getting started:.• Enter the access code• First and last names• Member ID• Date of birth• Gender• Email• Select a password• Accept the terms and conditions• Create a personal ID number (PIN)• Answer the question: Are you taking diabetes medication?
There is no additional cost for the BlueStar app or program. It is provided to eligible commercial members with participating Humana plans.
You can contact BlueStar Customer Care at 1 - 888 - 611 - 4794, Monday-Friday, 8:00 a.m. to 6:00 p.m., Eastern time. You can also visit their website at https://www.welldoc.com
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