I've had coverage since 9/1/2019
And have received nothing by mail
No ID card
I have called 3 times..
I am so sorry for the inconvenience you are experiencing. I did emulate your online account and I was able to view your ID card.
As an added convenience, you can view, print, email or order your Humana member ID card in MyHumana's ID Card Center.
From your MyHumana account you will follow the steps below:
Here, you will have access to all of your plans ID cards. You have the option to view/print, email, and even to request an ID card.
Log in to your MyHumana accountFrom your home page, scroll down to View ID cardClick on View ID card
Select member and click on GOChoose your plan for ID cardRequest ID cardClick on submit ID cardA popup window will appear confirming your order. Click on close to finish the order. You will receive your ID cards at the mailing address we have on file in 10 to 14 business days.
You can also access via the MyHumana mobile app - Upon signing in, you can go to Tools - ID Cards.
However, If you would still prefer to have your ID card mailed to you, I will order it again, which you should receive at your address on file in about 7-10 business days.
Thank you !
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