My doctors office changed hands. They say they are approved by humana. Humana does not show them on the list. I need to change my primary care to him. Now what?
I apologize for the confusion caused by this situation.
I would be happy to review the provider and determine if they are in network with your plan. What is their name? Is there a chance they bill under the group as a whole?
You can also check the provider directory yourself by following the steps outlined here:
What providers are in my network?
Ok. I have been trying to check on the app from the list of doctors. But it keeps coming up empty. No doctors at all, as if the database is unavailable. I was at an office on Pat Booker Rd, called Ascend Family care. They were bought out by Carlos Porter group. The doctor is Carlos Porter. He already has offices in San Antonio. But it does not list him on on Pat Booker. The website for the Porter Group does say they have an office there, but Humana says that contract is not valid, or something. Their number i call, the lady says they are good with Humana. But, i am in limbo. At the moment, i have no primary care doctor. The main office is Porter Medical Associates. 2106590323. I need to be seen at their office on Pat Booker Rd, Live Oak, TX.
Thank you for the response.
I was unable to locate this provider as one that accepts your particular Humana plan. While they may take Humana insurance, they may not be contracted to take all offered plans.
With that, I did email you a listing of in network providers to the address we have on file.
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