I received an invoice for services (Urgent Care) which shows the price that does not comply with the contract (I should to have $100 fix co-pay for Urgent Care but I see $155)
I can certainly appreciate your concern especially if you were under the impression your copayment amount would be for $100.
In review of your specific benefit plan, you are correct, urgent care services are payable 100% following a $100 copayment.
This would apply to those services performed in network.
In further review, we do not have any claims on file for you related to this type of service.
Once the claim is on file, we can review the processing in more detail.
You can view claim details via the instructions here.
How can I access my claims?
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