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My prescription premium doubled and I have not used my plan at all. How can I reduce the premium and why was I not given notice of the increase?

Question asked by aka121143921358 on Jan 12, 2020
Latest reply on Jan 13, 2020 by communitymanager

My prescription premium went from $20.00 a month to $54.00 a month even though I had no need for medicine last year. Can anything be done to reduce the premium?  This is just not right. I called and was told maybe something could be done in January but have been unable to talk to anyone. Thank you for any help you can give me.