AnsweredAssumed Answered

I changed my Dental Insurance to PPO during open enrollment.

Question asked by aka101011392746 on Jan 16, 2020
Latest reply on Jan 17, 2020 by communitymanager

I changed my Dental Insurance to PPO during "Open Enrollment" and I have had the higher deduction taken from my paychecks and on my navigator page it states that I have had PPO Dental Insurance since 12/1/2019 - however, everywhere else it says I still have HMO Dental.  Why is this happening?  I have even called up your office and the customer service person said I am still HMO.  This needs to be corrected.

Who do I contact to correct this issue?

Thank you,

CA

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