I am caught between my primary office(that says they sent the authorization) and the specialist(that says they don't have it). I went on the Humana site and it shows on the list as approved with a number. I signed on to chat to see about getting a hard copy e-mailed. Nope, cannot do it. I called the 800 number and was told(after she contacted authorizations) that they are not allowed to send me a copy of my own authorization. I am a little confused as to why????? Now I have to take off from work this afternoon to go to my primary doctor's office to make sure they have sent it so when I take off from work again tomorrow to go to the specialist, I hope they have it and will see me about my cataracts. I am a little unhappy about this and someone needs to fix this. In this day and age of communication, I should have to physically go do this. Darn!