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Why aren't hearing aids covered?

Question asked by Aka301132159405 on Feb 23, 2020
Latest reply on Feb 24, 2020 by communitymanager

I'm curious why hearing aids aren't covered by Humana. I have profound hearing loss in one ear and was presented with options from my doctor. One of the options was a cochlear implant, the other was a bi-cross hearing aid. I went through all of the screening and testing for the implant; however, my pre-approval for the procedure was denied. The hearing bi-cross hearing aid isn't covered. What's the deal?