Hello, I've lost my HSA card and it has been reported lost, how can I order a new one? Thank you.
I am so sorry to hear you may have misplaced your card. Good news is - it is pretty seamless to request a new one.
To do so - follow these instructions:
1. Sign in to your account at www.HumanaAccess.com.
2. Click the CARD icon in the upper right corner
3. Check the “Mailed Date: to confirm your card was mailed.
If your card was mailed more than 10 days ago and you’ve not yet receive it, click REPORT LOST/STOLEN and follow the onscreen instructions to request a new card.
If your card was mailed less than 10 days ago, please wait another few days before reporting your card lost or stolen.
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