I tried to use my healthy food card at WalMart and it said something about the site being down or something like that. I don't think I've already used it for this month. Should I wait till next month?
We apologize for any trouble or confusion that has been caused.
This thread may provide some helpful information:
Healthy Food Card | Go365 Medicare Community
I used my Healthy food card at Walmart before and ut worked. But recently I went twice and my card has been rejected twice. The first time they told us the payment method for the card to work would be "Walmart Gift Card," but when we select that option it requests a pin or denies the card. It has been very frustrating and we are nearing the end of the month and do not want to lose our benefits. We have tried every other payment option and the card continues to get rejected. This is the healthy foods card not the Go365 card. The items we were trying to purchase was almond milk.
So sorry to hear of your trouble that you encountered. As this is specific to the Medicare plan - you will want to contact our customer service team at the number on the back of your ID card. They will be able to access your information and determine why the issue is occurring.
Retrieving data ...