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The site is giving trouble paying a medical bill from my HSA.  I have recently paid bills without trouble.  Trying to determine why it will not work for me now.  Is it because of July 1st reset?

Question asked by 4hack0g270l7k on Jul 17, 2020
Latest reply on Jul 22, 2020 by communitymanager

Trying to pay bill to dermatologist from visit on 05/26/2020 in the amount of 443.65.  Keeps saying complete highlighted areas.  There were not highlighted areas and attempted to complete several times without success. During the past few years me and my wife (both employees of Humana) have had trouble with Humana sites.  May need reset.