I think I should not be charged by a provider and Customer Service told me to file an appeal. How?
In review of your account, it does not appear that you have a policy that is supported by our online public forum. Through this avenue, we can provide support for employer sponsored group plans.
With that said, to ensure you are given the most accurate information, regarding how to appeal your claim, please call the Customer Service team via the phone number listed on the back of your insurance card.
We apologize for any inconvenience.
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