I am wanting to submit my application for care. My doctors office is slacking and not submitting in time before a surgery date and keep putting me on the back burner I want to know the best way to do it myself.
I apologize for any inconvenience you are experiencing in regards to obtaining an authorization for your scheduled surgery.
The doctor or healthcare provider submits inpatient and outpatient preauthorization requests online through our provider portal or via Humana.com. Once there, they can submit a new request or update an existing request.
The provider office can also contact our Clinical Intake team (CIT) at 800 - 523 - 0023.
Typically, the provider initiates this request since they have the procedure and diagnostic coding needed for submission. However, you, as the member, can also contact CIT at 1 - 877 - 799 - 7952.
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